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Erich Sielaff is a highly regarded business professional in the Phoenix metro market. He has been with West USA since July of 2004. Erich’s business extends throughout the valley and he has represented clients selling and purchasing homes in Gilbert, Mesa, Chandler, Ahwatukee, Scottsdale, Glendale, Peoria, Phoenix, Maricopa and Tempe.
Prior to real estate, Erich spent over 25 years as an executive with several major retail companies, directing marketing and procurement. Erich has transferred the skill sets of strong negotiating and excellent customer service to real estate. These are two of the areas where Erich excels. And his follow through and sense of urgency are second to none.
Erich prides himself on getting a little extra for his clients…….
“I make it a point to add value wherever the opportunity presents itself in each transaction……..often it is in the extra thousands of dollars I can negotiate for my client……..or its walking my client through the lending process to make sure we get the best rate or lowest closing costs………or it may be in what we find during an inspection that can save my client a lot of grief later on.”
He goes on to say…..
“I know that there are lots of other agents out there and I have to add value above and beyond the next guy……that means things as simple as answering my phone or returning a call promptly……..or for example just digging a little deeper through the HOA documents or client’s Good Faith Estimate……..I know that most realtors are not doing that…….my clients tell me that and I make it a point to stand out by exception.”
Erich has earned not only the respect of his clients, but the respect of his peers in the industry. Typical comments are “you are not just doing this for the commission, you are all about looking out for your client”.
Those are the kinds of comments that Erich uses as his own self evaluator. “There is a volume of things to learn and keep up with in this business, and with the volatility that has characterized the real estate market over the last few years, it can cost a client a lot of money if you don’t stay on top of things……”
Erich’s success in real estate are the same attributes that made him successful in retail…….hard work, honesty, competence, a sense of urgency, and attention to service.
Erich wants CFL’s, as he calls them, “Clients for Life”……..he understands that their referrals mean more than fancy slogans or meaningless promises. “When my client calls me and says, ‘take good care of my son……..he is ready to buy a house’……that means the world to me…….that is solid testimony that if they trust me with their families, then I have done right by them…….and that is all the validation I need that I am doing my job the right way.”
As cornball as all of this might sound, its all true and Erich has the references to back it up……….he always invites his new clients to call his existing clients to get it straight from them……..there is nothing like depending solely on good performance.
So, if you are looking for a good realtor? Call Erich……and better yet, call his clients………your decision will be an easy one!
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